Sometimes enrollments do not get processed through to Moodle correctly. This issue has especially been the case when a student is dropped and re-enrolled into a course. To check that the enrollment went through, please follow these steps.
Check the Course
Step 1
Go to Find Courses.
Step 2
Paste the Course code and hit Enter or click Go.
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Step 3
Click the course link.
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Step 4
Click Admin > Course administration > Users > Enrolled users
Step 5
Paste the student's ID, name, or email
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Step 6
Press Enter to search
Step 7
If the student is enrolled and not inactive, the Status will show Active.
Search the Student's Profile
Step 1
Go to the user list here.
Step 2
Paste the student's ID number, email, or full name and press Enter.
Step 3
Click the student from the search list.
Step 4
Look for the Course Details column
Step 5
If there are too many courses, click View more at the bottom of the list.
Step 6
Use CTRL + F, or CMD + F to search the page.
Depending on your browser, the search may appear at the top-right or bottom-left corner.
Step 7
Paste the course code.
If the course code is found then the student is enrolled.
Conduit
Step 1
Go to the Moodle Dashboard.
Step 2
On the Conduit block, click Edit.
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Step 3
On the Conduit table, click Enrollments.
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Step 4
Enter the course ID (not course code) in the coursekey field
Enter the student ID in the userkey field
Note: you can fill in one or both. For example, if you want a list of all the student IDs in a course, you can use just the coursekey field.
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Step 5
Click Filter
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Step 6
Check the list against CampusVue records