Pacific College of Health and Sciences Help Center

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    How to receive technical support

    May 12th, 2020

    Please, follow the steps below to submit a support request or to report a problem. You'll have several options to get to submit a support request. Choose the applicable option.

    If you know your login information.

    Step 1

    Click Here

    Step 2

    Enter your pacific college username and password and press Log In.



    Step 3

    Once you are in the Self-Service Portal you will be presented with options which you will choose depending on the nature of your inquiry.



    Step 4

    Select the appropriate section and fill out form with information and screenshots if applicable. Once done hit submit.



    Step 5

    You will receive a confirmation upon submission, with an incident number sent to your email as well as a way to track your request in the Self-Service Portal.





    If you do not know your login information.

    Step 1

    Click Here

    Step 2

    Use the option "Click here to proceed without login"



    Step 3

    Click on "Contact Us"



    Step 4

    Select the appropriate categories and fill out form with information and screenshots if applicable. Once done hit submit.



    Step 5

    You will receive a confirmation upon submission, with an incident number sent to your email.



    If you are an administrator in the ticketing system and are already logged in to admin portal.

    Step 1

    On the upper right click on your name and then select Self-Service Portal.



    Step 2

    Once you are in the Self-Service Portal you will be presented with options which you will choose depending on the nature of your inquiry.



    Step 3

    Select the appropriate section and fill out form with information and screenshots if applicable. Once done hit submit.



    Step 4

    You will receive a confirmation upon submission, with an incident number sent to your email as well as appear in your Self-Service Portal.



    Step 5

    Once you are done, to go back to Admin Portal, click on your name in the upper right and select Admin Portal.



    Can’t find what you’re looking for?

    Use the form below to submit a ticket, we will get back to you as soon as we can!